Shipping
SADESOSUBLIME offers FREE shipping on jewelry, miniature canvases & glass mosaics ! Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for commissions, large canvases & glass mosaics are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
The cost of shipping is included in the price. Shipping charges are based on size, weight and distance traveled. We currently ship through USPS, FedEx, UPS, and LTL freight.
It is our priority to have our customers items be packed in the most efficient way and shipped in a cost effective way! Most postal, UPS, and FedEX orders are often shipped same day!
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Thanks for choosing SADESOSUBLIME !